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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am having a lot of trouble setting up a new Epson scanner,

Customer Question

I am having a lot of trouble setting up a new Epson scanner
JA: What's the make/model number of your printer? How old is it?
Customer: Hi, Epson Perfection V550 Photo
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing happened, I can't set it up
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: Once it is set to my computer, then I want to send it to a second computer. Note I attempted to down load program via provide disc and also tried on line download with no results.
Submitted: 1 month ago.
Category: Printers
Expert:  Kris R replied 1 month ago.

Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?