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I need to get my canon PIXMA iP90n t0n work withn office…

Customer Question
I need to get...

I need to get my canon PIXMA iP90n t0n work withn office 365releasen16lnn s0 far no luck. it has a Bluetooth nodule I ordered from Germany and fresh ink and printer head.

Technician's Assistant: Has your Canon done this before? And can you guesstimate how old it is?

The printer is used the computer is new. it you can give me a ref point to lookup ge I can do that.

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Asus a7 laptop with 8 gb memorty

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Never been used befoe, I do vetern benefits, so I bought it to assist with getting the applicaions filed faser.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Just that the seller is a reputable resaler who says the machine was rebuilt.

Submitted: 11 months ago.Category: Printers
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Answered in 9 minutes by:
9/13/2017
Technician: jeffreybongers, Engineer replied 11 months ago
jeffreybongers
jeffreybongers, Engineer
Category: Printers
Satisfied Customers: 1,049
Experience: Many years repairing and troubleshooting printers and photocopiers.
Verified

Hello and welcome.

My name is***** will be assisting you today.

So to clarify have you tried updating the drivers and firmware of the Canon PIXMA iP90n printer?

Kind regards,

Jeffrey

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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