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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I just bought an Epson WF-7610 and have a question. When I

Customer Question

Hi John, I just bought an Epson WF-7610 and have a question . When I try to copy a doc I get an error message to use the right paper cassette .
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: WF-7610 and bought two weeks ago. The model # on id plate is C441C
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Today is the first day that I have had time to set it up[.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Yes, I am getting an alternating orange and blue blinking lights?
Submitted: 1 month ago.
Category: Printers
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

is the printer connected to a PC or Mac