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I just bought an Epson WF-7610 and have a question. When I…

Customer Question
Hi John, I just...

Hi John, I just bought an Epson WF-7610 and have a question . When I try to copy a doc I get an error message to use the right paper cassette .

Technician's Assistant: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?

WF-7610 and bought two weeks ago. The model # on id plate is C441C

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Today is the first day that I have had time to set it up[.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Yes, I am getting an alternating orange and blue blinking lights?

Submitted: 11 months ago.Category: Printers
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Answered in 16 minutes by:
9/13/2017
Technician: Michelle, Printer Expert replied 11 months ago
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 6,064
Experience: B.Sc. Computer Science with Honors
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

is the printer connected to a PC or Mac

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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