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Can’t print with wifi or ether net, WF-3620 I was sent a…

Customer Question
Can’t print with wifi...

Can’t print with wifi or ether net

Technician's Assistant: What's the make/model number of your printer? How old is it?

WF-3620 I was sent a remand in june of this year from Amazon

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac 10 12.4

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Just happened a couple days ago. Even though I have the ethernet cable plugged it says there is no connection. The network check sys Network is working A router/access point channel conflict has been detected

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No thanks

Submitted: 11 months ago.Category: Printers
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Answered in 7 minutes by:
9/13/2017
Technician: Moses C, Computer Hardware Engineer replied 11 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 1,003
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.

how do you connect to the internet on your computer is it wifi or Lan?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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