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I just need to reattach the paper support flap back onto the
I just need to reattach the paper support flap back onto the paper tray of my Brother MFC-J985DW printer. I landed on your webpage from one Google search after another, and realize it is a printer iss… read more
Harry
Harry
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I have a Brother MFC-J985DW Printer will not print and it keeps telling me there is a paper jam. … read more
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John Castle
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Is there an authorized Brother printer maintenance location in Honolulu, Hawaii? I have a Brother printer MFC-J985DW. It is capable of printing double sided. The paper path for printing the second sid… read more
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Md. Sadique
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technicalcat
technicalcat
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Richard
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We have the MFC-J985DW Brother printer. it is stuck on table
We have the MFC-J985DW Brother printer. it is stuck on table to print 50. There is no paper jam … read more
Kris R
Kris R
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Thank you Pearl. I am trying to connect my new brother 3 in
Hi, thank you Pearl. I am trying to connect my new brother 3 in one with my laptop and hot spot. at my office. The option given to choose is MFC-J985DW (XL) the one i bought s a MFC-J985DW. Should I choose that one? … read more
Jason Jones
Jason Jones
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Have just installed new printer --MFX-J985DW - spent almost
Have just installed new printer --MFX-J985DW - spent almost an hour on phone with one of your very helpful technicians -- have been able to print 1 page and now the message comes up cannot find printe… read more
Kamil Anwar
Kamil Anwar
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I have a new Brother printer MFC-J985DW. The print is even,
I have a new Brother printer MFC-J985DW. The print is even, but very light. What adjustments do I need to make, and how do I make them? … read more
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Robert French
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Got a new computer how do make it go to the new computer and
got a new computer how do make it go to the new computer and make it the main and not the old one because the old one is still in the network … read more
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Cody
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I got to step #10 installing Brothers printer and...? … read more
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Elgin Vega
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I want to print 9x6 envelopes with my MFC-J985DW printer. … read more
technicalcat
technicalcat
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I recently purchased a MFC-J985DW and am trying to set it
Hi John, I recently purchased a MFC-J985DW and am trying to set it up, I notice that the instructions on the display window are very faint/hardly legible. Is there anything that can be done? Thank you… read more
Jay D
Jay D
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501 satisfied customers
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Just received a new Brother machine # MFC-J985DW. We were
Just received a new Brother machine # MFC-J985DW. We were able to get most of it setup but we can't figure out how to feed a large quantity of papers for copying. Somewhere I read it can do up to 100 … read more
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My canon mx870 makes a scratchy noise every time I turn it
My canon mx870 makes a scratchy noise every time I turn it on & the ink cartridges shuttle all the way to the left. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Can't install a new MFC-J985DW on my Granddaughter's old
Can't install a new MFC-J985DW on my Granddaughter's old Microsoft 7 laptop. Have successfully installed it on other devices here, Have downloaded the s/w successfully on my laptop & it works. DL s/w … read more
Viet - Computer Tech
Viet - Computer Tech
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I have an MFC-J985DW that I bought a month or more ago -- I
I have an MFC-J985DW that I bought a month or more ago -- I installed the wireless software and everything was fine. We got a new modem last week from RCH and the technician redid the wrieless connect… read more
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Shefin
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

3,778 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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