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Kst is giving me blans, it is a 2650 Epson and it about 2…

Customer Question
Kst is giving me...

Kst is giving me blans

Technician's Assistant: What's the make/model number of your printer? How old is it?

It is a 2650 Epson and it about 2 years old. I did a windows 10 update and that is how it started. then I uninstalled update and it didn't correct it

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC and I am using windows 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Windows 10 update

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No that is it. Is this free

Technician's Assistant: The Printer Technicians require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.

How much?

Submitted: 1 year ago.Category: Printers
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Answered in 30 minutes by:
9/12/2017
Technician: Kris R, Computer Hardware Engineer replied 1 year ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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