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Printing solid black pages, Canon TS 9020, Like new - just…

Customer Question
Printing solid black pages ...

Printing solid black pages

Technician's Assistant: What's the make/model number of your printer? How old is it?

Canon TS 9020

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Like new - just on 2nd set of cartridges - excpt for black now that it's soaked several pages with solid black ink

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It was working fine a couple days ago (jams all the time, but otherwisr OK if I kill double sided)

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Not really - except how much does Canon charge for a printer that doesn't jam and print solid black pages?

Submitted: 1 year ago.Category: Printers
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Answered in 5 minutes by:
9/12/2017
Technician: Md. Sadique, Engineer replied 1 year ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,689
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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