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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printing solid black pages, Canon TS 9020, Like new - just

Customer Question

Printing solid black pages
JA: What's the make/model number of your printer? How old is it?
Customer: Canon TS 9020
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Like new - just on 2nd set of cartridges - excpt for black now that it's soaked several pages with solid black ink
JA: How long has this been an issue? What happened right before this popped up?
Customer: It was working fine a couple days ago (jams all the time, but otherwisr OK if I kill double sided)
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: Not really - except how much does Canon charge for a printer that doesn't jam and print solid black pages?
Submitted: 1 month ago.
Category: Printers
Expert:  Md. Sadique replied 1 month ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

Do you want to buy a new printer?