Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

It is not printing any documents, HP PHOTOSMART 7520 MAYBE 6…

Customer Question
It is not printing...

It is not printing any documents

Technician's Assistant: What's the make/model number of your printer? How old is it?

HP PHOTOSMART 7520 MAYBE 6 YEARS

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

DELL WINDOW 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I HAD A TECH GELP OUT ABOUT 6 MONTHS AGO

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

NO THANKS

Submitted: 1 year ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 5 minutes by:
9/12/2017
Technician: Bryan, Computer Support Specialist replied 1 year ago
Bryan
Bryan, Computer Support Specialist
Category: Printers
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi, my name is ***** ***** I'll be assisting you today.

Is the printer connected directly or wirelessly to your computer now? When did this issue first start?

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
I just moved and had to set up my printer-laptop connection
I just moved and had to set up my printer-laptop connection (both HP devices) on a new wireless network. My laptop is connected to the new wi-fi system. After connecting my printer to the same new net… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
296 satisfied customers
Printer error message: load paper in paper tray and there is
printer error message : load paper in paper tray and there is already paper in the tray … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My HP Photosmart 7520 is now saying "printer offline". I
My HP Photosmart 7520 is now saying "printer offline". I can't print a document now.We had wind knock out our Xfinity service last week. Today was the first time I needed to print something since then… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a HP photosmart 7520 all in one printer. I needed to
I have a HP photosmart 7520 all in one printer. I needed to change the print cartridge and did. Everything was working fine before that other than low ink messages and printing. … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
628 satisfied customers
I recently rebooted Windows 10, and now I must reconnect my
I recently rebooted Windows 10, and now I must reconnect my HP PhotoSmart 7520. By the time I waded through to install the "code". A note said the window had expired. What do I down now? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I lost my connection between my lap top and my hp 7520
I lost my connection between my lap top and my hp 7520 photosmart printer. I wanted to reinstall my disc for Windows but it was for a windows 7 and I now have a windows 10 so it wouldn't install. Can … read more
John
John
System/Network administrator
High School or GED
2,081 satisfied customers
I have an HP Photosmart 7520. We have a Mac laptop and
I have an HP Photosmart 7520. We have a Mac laptop and ThinkCentre PC connected to it, presumably by WiFi. I can scan from the Mac (not sure about the PC), but cannot print. What should I do? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I have the photosmart 7520 and I can't seam to scan and
I have the photosmart 7520 and I can't seam to scan and email an email I do not think I programed my printer for this and I lost the disc that came with it … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
470 satisfied customers
Help! Please. I have a Photosmart 7520 e all in one printer.
Hi there. Help! Please. I have a Photosmart 7520 e all in one printer. I had printed a document from a map service and printed OK. I can not delete the document from "See what is printing." and I can … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have an HP Photosmart 2710 printer and cannot seem to load
I have an HP Photosmart 2710 printer and cannot seem to load its driver on my new Windows 10 computer. I have tried many different approaches including the one on the HP support site but the printer i… read more
PC_Wizzard
PC_Wizzard
IT Technician
48 satisfied customers
We have an HP Photosmart printer. We tried Windows 10 and
We have an HP Photosmart printer. We tried Windows 10 and returned to Windows 7 before the deadline. Our printer no longer prints jobs … read more
Cris
Cris
63 satisfied customers
I have an HP 7520 Photosmart. For some reason it is offline
I have an HP 7520 Photosmart. For some reason it is offline and will not print. It has been installed for about a year without problems. I checked out the wireless network test results and it came bac… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
My HP7520 will not print. I have installed all new ink
my HP7520 will not print. I have installed all new ink cartridge today. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
HP 7520 Photo Smart printer. Ever since we installed Windows
HP 7520 Photo Smart printer. Ever since we installed Windows 10 we have been having trouble with the printer. I was told by a Staples that my printer is not compatible with Windows 10. Is this true. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Used wireless wizard on printer still won't print using
used wireless wizard on printer still won't print using wireless … read more
Cody
Cody
Computer Science
2,527 satisfied customers
Printer HP photosmart 7520 to download the printer, HP
printer HP photosmart 7520 to download the printer … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
Second opinion] - how do I get my HP 7520 working again? It
Second opinion] - how do I get my HP 7520 working again? It says it is offline. I have windows 10 … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
998 satisfied customers
I am attempting to connect my HP Photosmart 7520 printer to
I am attempting to connect my HP Photosmart 7520 printer to my computer running windows 10. The printer insists that it is FAX equipped even though it isn't. So I am not able to use the printer to pri… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x