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I have a new HP laptop, but still need to register my epson…

Customer Question
I have a new...

I have a new HP laptop, but still need to register my epson wireless printer

Technician's Assistant: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?

I'm guesssing two yrs. old, Epson WF- 2540

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC, pleasr explain OS system & where I can locate it?

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Tried to use printer after buying HP laptop which is already registered, but was notified epson printer had to register also. Laptop bought 9-3-17

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, Thank you!

Submitted: 11 months ago.Category: Printers
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Answered in 11 minutes by:
9/12/2017
Technician: PC_Wizzard, Computer Enthusiast replied 11 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Printers
Satisfied Customers: 1,095
Experience: Server, networking, desktop questions welcome.
Verified

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Please click the link below to see your OS

http://whatsmyos.com/

Are you not able to print?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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