Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I purchased a Panasonic Printer, copier and answering device…

Customer Question
I purchased a Panasonic...

I purchased a Panasonic Printer, copier and answering device # KX-FP215 have not had to use the copier or fax until today and can't get either one to respond to my needs. What s happening???? the unit is less than 3 months old.

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

The make is as stated a Panasonic Model KXF-FP215 and is approx. 2 to 3 months old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

As previously stated I just tried to have someone fax me and it would not come through, two days ago I tried to copy a letter and it would not copy.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Please connect me

Submitted: 11 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 19 minutes by:
9/11/2017
Technician: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Printers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

Shefin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Related Printers Questions
My panasonic fax/phone has stopped feeding the item to copy.
My panasonic fax/phone has stopped feeding the item to copy. It is a KX-FHD351 and I like it because it talks to me, and apparently none of the new ones do. So I'd like to get it fixed. How can I do t… read more
John Castle
John Castle
BSC in Computing Network Management and Design
200 satisfied customers
WE ;HAVE A PANSONIC COLOR COPIER MODEL DP-C264 THAT IS NOT
WE ;HAVE A PANSONIC COLOR COPIER MODEL DP-C264 THAT IS NOT WORKING.. WE WOULD LIKE TO TALK WITH SOMEONE WHO CAN GIVE US HELP OR PROVIDE A REPAIR LOCATION. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Panasonic KX-mb1520 printer - when Windows 10 did
Hi I have a Panasonic KX-mb1520 printer - when Windows 10 did their last update my printer doesn't work anymore. Can you help me? … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
I have a MFC 9440 cn printer. Test print is beautiful. When
I have a MFC 9440 cn printer. Test print is beautiful. When we try and print a letter from copier, only left side prints. … read more
Kris R
Kris R
Computer Hardware Engineer
4,548 satisfied customers
I purchased a Panasonic KX-MB1520 in November. It is flashing
I purchased a Panasonic KX-MB1520 in November. It is flashing that the drum needs to be replaced soon and that the toner is low. I can find nothing in the operating instructions that refer to a drum u… read more
Mike Taylor
Mike Taylor
44 satisfied customers
Is Pansonic KX-MB 2030 laser printer compatible in connection
Is Pansonic KX-MB 2030 laser printer compatible in connection and operation with my HP Intel Core Quad pc, model 6180t ?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have aKX-F-1050 MULTI-FUNCTION PLAIN PAPER FAX WHICH WAS
I have aKX-F-1050 MULTI-FUNCTION PLAIN PAPER FAX WHICH WAS WORKING WELL UNTIL JUST A SHORT TIME AGO. I TRIED replacing the film to no avail and even called the HELP line to no avail. I then took the f… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Panasonic KX-FC225 telephone, fax and answering machine
I have a Panasonic KX-FC225 telephone, fax and answering machine unit. The display is advising that the fax memory is full but we have had no paper jams and the ink is new. How do I get these faxes ou… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
i just received a kx-fp215 fax phone. i cant figure out
i just received a kx-fp215 fax phone. i can't figure out how to get the code no. to come up i tried the menu a hundred times, i used the up and down key, i still can' get to the codes i'm looking for … read more
Greg A.
Greg A.
Bachelor\u0027s Degree
37 satisfied customers
I have a Panasonic fax machine, model Kx-fp215. My incoming
I have a Panasonic fax machine, model Kx-fp215. My incoming documents are stuck in its memory, and I cannot figure out how to get the documents to print. Any suggestions?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Panasonic KX-FP121C Fax machine Had this machine for about
Panasonic KX-FP121C Fax machine: Had this machine for about 6 years. It suddenly stopped working on its own. Nothing comes on. Only a ticking sound from the speaker about once every second. What is th… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Panasonic Workio DP 2000 copier It worked fine until
I have a Panasonic Workio DP-2000 copier. It worked fine until recently. Now, however, it will not go past the initial "self-test" that the copier runs at startup. The "self-test" progress bar goes to… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I am looking for someone in the Atlanta area to service my
I am looking for someone in the Atlanta area to service my Panasonic KX-E700M with Displaymate. Do you have any recommendations?… read more
James W
James W
Account Executive
Bachelor's Degree
2,959 satisfied customers
Canon PC 1080F approx 8 years old and it has been a good one.
Canon PC 1080F approx 8 years old and it has been a good one. Suddenly it Will not even attempt to fax outgoing. still receives incoming fine. There are no alarms but the system does not go into sleep… read more
Bill Sprouse
Bill Sprouse
Bachelor\u0027s Degree
37 satisfied customers
I have a Xerox XC1040 table model copier Product Code E2F using
I have a Xerox XC1040 table model copier Product Code E2F using Toner Part No. 6R881 and Drum cartridge Part No. 13R544. The problem I have is there are black streaks either at the middle of the print… read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
Why cant I receive faxes on my Panasonic KX-LL511 Worked
Why can't I receive faxes on my Panasonic KX-LL511? Worked fine just a few days ago, but now the screen is flashing "26 New Calls". Thank you for your help.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
Hi, I have a Panasonic KX-FC241 Fax answerphone which came
Hi, I have a Panasonic KX-FC241 Fax answerphone which came with a cordless handset. We added another KX-TCD510AL handset (I think that was the model number) and have been more than happy with them so … read more
Robert Preston
Robert Preston
Technician, Developer
Associate Degree
3,525 satisfied customers
I have a Panasonic High Speed Laser Fax and Copier Model #KX-FL511.
I have a Panasonic High Speed Laser Fax and Copier Model #KX-FL511. It has worked great until the roller will not accept the paper for copying or faxing. I cleaned the roller. Is there something else … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x