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My Hp Officejet 6820 is coming up with There is a problem
My Hp Officejet 6820 is coming up with There is a problem with the print head … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
I have an HP pro 6230 and it keeps saying (33BEB3), the
I have an HP pro 6230 and it keeps saying (33BEB3), the printer has a paper jam but there isn't one. A light second front far right keeps blinking an orange color. Usually is green. How can I correct.… read more
Josh
Josh
It Support Specialist
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My 4630 printer prints intermittently. The printed material
My 4630 printer prints intermittently. The printed material is light and has a white line running through sentence. I put in a new ink cartridge … read more
Harry
Harry
175 satisfied customers
I have an HP Officejet Pro 8500A, picked up second-hand.
Hello. I have an HP Officejet Pro 8500A, picked up second-hand. Getting a message that all of the ink cartridges are missing or damaged. I bought a new set (non-HP) and am getting the same message. … read more
Josh
Josh
It Support Specialist
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My HP L7555 prints black and Blue but not Yellow or Magenta,
My HP L7555 prints black and Blue but not Yellow or Magenta, I replaced the Yellow & Magenta cartriges with HP cartridges but still no yellow or magenta printing just black for Yellow and red. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
Second opinion] I have HP Officejet pro 8600. Got message
Second opinion] I have HP Officejet pro 8600. Got message saying I needed to replace cartridges. I did. Still getting same message.… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I bought a HP 6230 printer on EBay in original (but opened)
I bought a HP 6230 printer on EBay in original (but opened) box. It camer with the black set up cartridge but the color cartridges are regular HP 935 cartridges. The printer will not work because I do… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
I have a HP Officejet Pro 8600 printer and it says I need a
I have a HP Officejet Pro 8600 printer and it says I need a new yellow cartridge and when I put in a new cartridge it still says it needs a new cartridge and will not print. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I recently tried to print some 4x6 photos, and I kept
I recently tried to print some 4x6 photos, and I kept getting a message that my paper size and software don't match, and fix whichever was incorrect. Although I selected 4x6 size on the 6230 printer, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
I have a Deskjet pro 6830 that is throwing a print head
I have a Deskjet pro 6830 that is throwing a print head error 0xc19a0035. What can I do? Just replaced the ink cartridges with HP ink … read more
Nathan
Nathan
Bachelors of Science
1,528 satisfied customers
I have an HP Officejet Pro 6230, I have a new black
I have an HP Officejet Pro 6230, I have a new black cartridge (934XL) in the printer and the light is still blinking. … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
I replaced by black ink cartridge and when I print the black
I replaced by black ink cartridge and when I print the black isn't working … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
I have an HP Officejet Pro 6835. I recently put my 3rd set
I have an HP Officejet Pro 6835. I recently put my 3rd set of ink cartridges in the printer. The colored ink works but the black will not print. These are HP ink cartridges. I bought a new black ink c… read more
Jason Jones
Jason Jones
AAS Information Technology
11,440 satisfied customers
HP Officejet Pro X476dw 1.will not turn off (have to unplug)
HP Officejet Pro X476dw 1.will not turn off (have to unplug) 2.Screen is frozen (says Genuine HO Cartridges Installed) 3. Blue wireless light is on but can not be detected by laptop… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
2,592 satisfied customers
I have an hp officejet pro L7780 all-in-one. I havent used
I have an hp officejet pro L7780 all-in-one. I haven't used it in about 6 months. I have hooked it back up, replaced all the ink cartridges, had the printer clean the printheads, aligned the printer &… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
I have an HP Officejet Pro 8000 Wireless printer that is maybe
I have an HP Officejet Pro 8000 Wireless printer that is maybe 8 months old. The lights indicated that all ink cartridges were empty, so I replaced them all. I still keep getting a message that there … read more
Travis B.
Travis B.
Computer Technician
High School or GED
2,406 satisfied customers
Hi, I have Officejet Pro K550 which prints erratically and
Hi, I have Officejet Pro K550 which prints erratically and now is not responding to the print command (the file goes to the print queue). I have run the clean printheads twice, I reinstalled the drive… read more
Andy
Andy
Elec & Comp pro
MS Electrical Engineering
2,717 satisfied customers
My Officejet Pro 8500 ran out of cyan ink. I need to keep printing
My Officejet Pro 8500 ran out of cyan ink. I need to keep printing so I traded the cyan ink out of my wifes printer and it still will not work. I cannot find out how to reset the ink system so I can g… read more
JeffreyLDyer
JeffreyLDyer
Bachelor's Degree
243 satisfied customers
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Shefin

Shefin

Technician

Working as tech support specialist with a worldwide computer manufacturer.

3781 Satisfied Customers

Pearl avatarPearl, Assistant

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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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