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I have a paper jam Model No Mg6820 that I am unable to
I have a paper jam Model No Mg6820 that I am unable to see/locate. HOw do you get inside to see? What do you release? … read more
Richard
Richard
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Error message on hp office jet printer. 12 years old.
12 years old. Message is 165:hw_interrupt_hwv2.c. Prints 1/2 of a page then stops when cleared and unplugged And then reconnected the print commands stay in the que, but the printer doesn't respond. … read more
Bhavik Joshi
Bhavik Joshi
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My printer says to clear jammed paper but there is no jammed
my printer says to clear jammed paper but there is no jammed paper. I printed a picture which came out fine and when I tried to print a second copy I get the jammed paper message … read more
Harold Hanna
Harold Hanna
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My Brother MFC990CW has an error message "Unable to Init 4F"
My Brother MFC990CW has an error message "Unable to Init 4F" and it is unable to print docs sent to it. … read more
Karthik
Karthik
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The printer cable came unplugged from the back of the
The printer cable came unplugged from the back of the printer when I cleared a paper jam and now I can't figure out where it plugs in (Model MFC-7860DW). Can't find the manual and don't have time to l… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have a paper jam; and can't figure out how to open the
I have a paper jam; and can't figure out how to open the bottom part to get the jammed paper out. … read more
Dustin
Dustin
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I have an epson wp4530 that has stopped printing. It sounds
HI I have an epson wp4530 that has stopped printing. It sounds like it is trying to load a page then I get a message there is a paper jam or out of paper. i have checked- cleared a jam and paper is fi… read more
Richard
Richard
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I have a paper jam and can't figure out what to do. Model
I have a paper jam and can't figure out what to do. … read more
Pete
Pete
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It is jamming, print is blurred, and the machine clacks when
It is jamming, print is blurred, and the machine clacks when printing. … read more
Josh
Josh
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My printer works fine, but my computer thinks it has a paper
my printer works fine, but my computer thinks it has a paper jam, and will not respond to a print command, … read more
Lorenz Vauck
Lorenz Vauck
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Gt the hp office jet pro 6978, it was working fine but had a
gt the hp office jet pro 6978, it was working fine but had a paper jam. I cleared the jam but when I try to print I get an error message on my laptop stating "printer needs assistance, user interventi… read more
Pete
Pete
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I have a brother MFC-J5720DW printer that displays a message
Hi I have a brother MFC-J5720DW printer that displays a message cannot initilise30 paper jam but there is no paper jam … read more
Pete
Pete
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I have a Pixma MG5220 series and there is a small piece of
I have a Pixma MG5220 series and there is a small piece of paper stuck in it. The error message is Rear Cover The paper is jammed Clear the paper and press ok. How do I get the paper out, cannot see i… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I have an oki 610n and had a paper jam, cleaned and cleared
I have an oki 610n and had a paper jam, cleaned and cleared I need to clear the 980 error … read more
Kelly Scriven
Kelly Scriven
Bachelor's Degree
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I have a HP M1212 MFP, I had a paper jam. I cleared out
I have a HP M1212 MFP, I had a paper jam. I cleared out everything, taking out the cartridge and making sure everything was OK. When done, the printer started up again and immediately jammed again. Wh… read more
Jennifer French
Jennifer French
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Printer jammed;Cleared 2ys ago; since that time it will not
Printer jammed;Cleared 2ys ago; since that time it will not respond to computer commands via wirelesss net work. Additionally when trying to print from glass it takes almost 2 minutes to print a page … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
3,420 satisfied customers
I have a Brother MFC-3360C printer, and it showing the
I have a Brother MFC-3360C printer, and it showing the "unable 51" code. … read more
VanMagnus Systems
VanMagnus Systems
Professor
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2,204 satisfied customers
My hp color laser jet 4500 will print #10 envelopes just
my hp color laser jet 4500 will print #10 envelopes just fine but # 9 s stop just befor the exit and the printer calls it a jam but they are not jammed… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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