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Printer MG6620 has an error message Support Code B203, Code…

Customer Question
Printer MG6620 has an...

Printer MG6620 has an error message Support Code B203

Technician's Assistant: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?

Code is correct and it is a Canon MG6620

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

HP , PC and Widows operating system

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It started 3 weeks ago and I am just now attempting to fix it. I was printing from my computer

Submitted: 1 year ago.Category: Printers
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Answered in 3 minutes by:
9/11/2017
Technician: John Lohr, Computer Hardware Engineer replied 1 year ago
John Lohr
John Lohr, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 840
Verified

Hello and thank you for choosing JustAnswer. My name is ***** ***** I will be happy to help you.

Did anything out of the ordinary happen when the code popped up?

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Customer reply replied 1 year ago
No
Technician: John Lohr, Computer Hardware Engineer replied 1 year ago

Okay, the B203 error code resembles an issue with the print head. Do you have rubbing alcohol or Isopropyl Alcohol?

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