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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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We have a Kyocera KM-1620 photo copier and it has a J00

Customer Question

We have a Kyocera KM-1620 photo copier and it has a J00 fault. What do I do?
JA: Can you guesstimate how old your Kyocera is? And just to clarify, what's the exact model?
Customer: It is over 10 years olld i think and it has KM-1620 on the front.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: It is just a stand alone photo copier not attached to any computer system.
JA: How long has this been an issue? What happened right before this popped up?
Customer: i was trying to do a two single pages to be copied on 1 page with the top document feeder.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: I just want to fix the J00 fault on this old photo copier!
Submitted: 1 month ago.
Category: Printers
Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris