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My issue is with my Epsom projector the quick wireless

Customer Question
My issue is with...

My issue is with my Epsom projector the quick wireless connection

Technician's Assistant: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?

3 years

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

EX7220

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Windows 7 pro haven't used the projector since last November, work fine, boxed it up needed it yesterday for a seminar and mylaptop could not find the projector using the quick wireless connection, whichis what I have always used.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

Nothing more

Submitted: 9 months ago.Category: Printers
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Answered in 10 minutes by:
9/10/2017
Technician: Kris R, Computer Hardware Engineer replied 9 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 9 months ago
Kris... the website is trying to force me to purchase a $33 per month service plan before it will unlock the screen so I can see what you've asked and 'see my responses. I think it is best if I just cancel this entire request...im out $33 But I can live with that as I don't like being forced into contracts.
Thanks Mike
Technician: Kris R, Computer Hardware Engineer replied 9 months ago

Please do not worry, I will help you dismiss this message. Can I call you?

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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