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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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TO SET the wireless printer up, canon ts5020 just bought it

Customer Question

IM TRYING TO SET the wireless printer up
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: canon ts5020 just bought it yesterday
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: macbook
JA: How long has this been an issue? What happened right before this popped up?
Customer: i just went to the canon website as per the instructions but this model is not listed
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: i want to connect this macbook and ipad
Submitted: 1 month ago.
Category: Printers
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

I can locate that model's driver for you... let me know whether your MacBook is running Sierra, or Yosemite, El Capitan, etc., also, if you would.