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TO SET the wireless printer up, canon ts5020 just bought it…

Customer Question
IM TRYING TO SET...

IM TRYING TO SET the wireless printer up

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Canon ts5020 just bought it yesterday

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Macbook

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just went to the canon website as per the instructions but this model is not listed

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I want to connect this macbook and ipad

Submitted: 11 months ago.Category: Printers
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Answered in 2 minutes by:
9/10/2017
Technician: Russell H., Printer and Office Tech replied 11 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,967
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

I can locate that model's driver for you... let me know whether your MacBook is running Sierra, or Yosemite, El Capitan, etc., also, if you would.

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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

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Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

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11+ yrs experience, inkjets & lasers, from huge to portable

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Andy

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11yr exp, Comp Engg, Internet expert, Web developer, SEO

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Electronics engineer with 7+ years of experience in repairing office equipments & printers

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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