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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am having a terrible time with the kodak photo printer

Customer Question

I am having a terrible time with the kodak photo printer cartridge the one for the phone
JA: How old is the phone?
Customer: phone is new iphone 7 cartridge was almost impossible to remove When I put in a new one, it got stuck
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I had to pull it out using a tool
JA: Anything else you want the Camera Expert to know before I connect you?
Customer: everything was fine until I had to replace the cartridge
Submitted: 1 month ago.
Category: Printers
Expert:  P. Kumar replied 1 month ago.

Hello Susan,

Thanks for choosing Just Answer. I'm Kumar and I'll assist you today.

Can you please provide me the model number of the Printer so that we can assist you further ?