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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I can't get fax to work tried everything, new...hp oficejet

Customer Question

i can't get fax to work tried everything
JA: What's the make/model number of your printer? How old is it?
Customer: new...hp oficejet 4650
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: all i want to use it for is to paper fax to my office
JA: How long has this been an issue? What happened right before this popped up?
Customer: since i bought it a couple weeks ago. check says dial tone not detected. its plugged in right , nothing else id connected.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Customer: replied 1 month ago.
i need a person to talk to
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 month ago.
still not fixed...whatsup?
Expert:  Louie replied 1 month ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, is a spare corded phone available for test purposes?

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