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LCD DOES NOT LIGHT UP, YET THE PRINTER WILL WORK WHEN USING…

Customer Question
LCD DOES NOT LIGHT...

LCD DOES NOT LIGHT UP, YET THE PRINTER WILL WORK WHEN USING THE COMPUTER

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

EPSON ET 4550 ABOUT 3 YEARS OLD

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

HP MICROSOFT

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

ONLY A WEEK HAVE TRIED THE OFF ON BUTTON

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

THATS ALL

Submitted: 11 months ago.Category: Printers
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Answered in 7 minutes by:
9/10/2017
Technician: Md. Sadique, Engineer replied 11 months ago
Md. Sadique
Md. Sadique, Engineer
Category: Printers
Satisfied Customers: 3,666
Experience: Electronics engineer with 7+ years of experience in repairing office equipments & printers
Verified

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Technician: Md. Sadique, Engineer replied 11 months ago

With the printer ON, use a flash light and try if you can see anything on the screen.

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Shefin, Printer and Office Equip. Specialist
Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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