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I have a Canon MF 4350d printer with 'BIOS MODE - WAIT

Customer Question
I have a Canon...

I have a Canon MF 4350d printer with 'BIOS MODE - WAIT UPDATED F/W" on the screen

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

MF4350d about 10 years old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Mac and PC

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

3 days

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I use 10.12.6

Submitted: 11 months ago.Category: Printers
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Answered in 1 minute by:
9/9/2017
Technician: Josh, Technician replied 11 months ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,255
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 11 months ago

With the printer powered on, remove the power cord from the back.

Wait 2 minutes

Plug back in the power cord and power it on

Do you still have the error?

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Technician: Josh, Technician replied 11 months ago

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Category: Printers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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