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Having trouble reinstalling WF-3640, EPSON WF-3640. have it…

Customer Question
Having trouble reinstalling WF-3640 ...

Having trouble reinstalling WF-3640

Technician's Assistant: What's the make/model number of your printer? How old is it?

EPSON WF-3640. have it for less than a year

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC OS10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

All of a sudden I could no longer scan

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I uninstalled the printer. Now I am unable to reinstall it

Submitted: 1 year ago.Category: Printers
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Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 1 year ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 17 minutes by:
9/9/2017
Technician: Josh, Technician replied 1 year ago
Josh
Josh, Technician
Category: Printers
Satisfied Customers: 22,670
Experience: 5+ years as Tech
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Technician: Josh, Technician replied 1 year ago

Did you use the installation software to install the printer back?

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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
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3,781 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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