Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a problem with my printer can u help? Cannon MG3500…

Customer Question
Hello.. i have a...

Hello.. i have a problem with my printer can u help?

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Cannon MG3500 ... 2 years alomst

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC windows

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It was off for a while like a month while i was on vacation and i just noticed it now

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

It wont print, scan , copy or do anything although the status is clear all i get is an error printing without a code error thats it

Submitted: 8 months ago.Category: Printers
Show More
Show Less
Ask Your Own Printers Question
Answered in 7 minutes by:
9/9/2017
Technician: Sjena1982, Engineer replied 8 months ago
Sjena1982
Sjena1982, Engineer
Category: Printers
Satisfied Customers: 2,526
Experience: B.Tech
Verified

Hi ,

Welcome to Justanswer .

Which OS you are using (Windows 7/10)?

Thanks

Ask Your Own Printers Question
Technician: Sjena1982, Engineer replied 8 months ago

Hi Are you there ?

Ask Your Own Printers Question
Was this answer helpful?
Ask John Your Own Question
John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,081 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Shefin

Shefin

Printer and Office Equip. Specialist

3,649 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,343 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,152 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,083 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

< Previous | Next >

Related Printers Questions
I have an Epson WF 3640. I got a note, stating Scanner
I have an Epson WF 3640. I got a note, stating Scanner Error. Code 0x10, right, now. The machine stopped … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a hp photosmast b110a when i try to scan to pc or
hi i have a hp photosmast b110a when i try to scan to pc or email or anything else i get a yellow triangle up on my printer saying try scan frompc or see documentation . press ok … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,649 satisfied customers
I have Cannon printer model D480. Suddenly, I can not scan
I have Cannon printer model D480. Suddenly, I can not scan and fax any more. The message keeps on indicate the machine not ready. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
The Cl and BK lights are flashing one blink on and then off,
The Cl and BK lights are flashing one blink on and then off, constantly. I just refilled the both ink cartridges. I have a Canon Pixma 3500 … read more
Sudipto
Sudipto
Engineer
High School or GED
1,152 satisfied customers
Printer keeps saying it is in error state so wont print,
printer keeps saying it is in error state so wont print … read more
Sudipto
Sudipto
Engineer
High School or GED
1,152 satisfied customers
I installed the Pixma MG3500 printer and printer is in an
I installed the Pixma MG3500 printer and printer is in an error state … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
962 satisfied customers
Canon Pixma 3500 series. Had a new computer installed with
Canon Pixma 3500 series. Had a new computer installed with Windows 10 and scan function does not now seem to be functioning. … read more
Sjena1982
Sjena1982
Engineer
2,526 satisfied customers
I have a Cannon MX474 printer and I keep have problems
I have a Cannon MX474 printer and I keep have problems scanning docs to my lap top. I delete and reload my cannon app and it works for a little while then I have problems again with a response that th… read more
Cody
Cody
Computer Science
2,285 satisfied customers
My MG3520 was scanning fine and does not scan now when even
My MG3520 was scanning fine and does not scan now when even plugged to my computer before it was wireless … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
Cannon MX922 PCS will not scan to WIN 10 PC. Get error code:
Cannon MX922 PCS will not scan to WIN 10 PC. Get error code: 5,156,69; PC cannot connect with scanner. Installed new driver mp68-win-mx920-1_01-ea32_2exe but did not help. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,343 satisfied customers
I can't seem to get my MG3500 to scan wirelessly, Canon
Been an issue for about a day, but could have been going on longer since I don't scan often … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
72 satisfied customers
Canon MX892 all-in-one has error message B200. Copy blue
Canon MX892 all-in-one has error message B200. Copy blue light is blinking. I have thoroughly cleaned the ink jets and the associated assembly as per Cannon directions. Thus far nothing works to reboo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,412 satisfied customers
Dell 1320c with exclamation point flashing. Won't print.
Dell 1320c with exclamation point flashing. Won't print. will print a test page though when I hold down the continure button … read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
68 satisfied customers
HP Officejet Pro 8600 It prints clearly but copies come out
HP Officejet Pro 8600 It prints clearly but copies come out with black lines Its not an ink problem Whats up? Thx Gregg XXX-XXX-XXXX [email protected]… read more
Sudipto
Sudipto
Engineer
High School or GED
1,152 satisfied customers
Error message on printer MG4260 "Support Code 5100" I have
Error message on printer MG4260 "Support Code 5100" I have switched off unit multiple times cleared the paper jam no paper remaining in unit. Support Code 5100 remains… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have a canon mf4500 URFII LT printer/scanner/fax machine.
I have a canon mf4500 URFII LT printer/scanner/fax machine. It was working fine until I shut it off while I was on vacation. When I came back from vacation, and turned it on, I found I could no longer… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
hi i have a canon mg5350 series printer i have renstall the
hi i have a canon mg5350 series printer i have renstall the software twice the printer is only 1 month and 2 weeks old but it will not scan .please help error code is 5,202,60… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,343 satisfied customers
I have a Brother HL-5250DN laser printer. It has been working
I have a Brother HL-5250DN laser printer. It has been working fine, although started to show a message Toner. Now all the lights are blinking from Toner through Status and it is not functioning. What … read more
Bernie
Bernie
Printer Technician
Bachelor's Degree
1,997 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x