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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Please help with putting in a new black cartridge. Canon

Customer Question

Please help with putting in a new black cartridge.
JA: What's the make/model number of your printer? How old is it?
Customer: Canon Pixma MG2460 approx 4 months old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC don't know what system...
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing has "popped up but it won't print so thought the Black had run ou.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: Nope, just how to change cartridge... my computer man away at present. HELP!!!!! please.
Submitted: 1 month ago.
Category: Printers
Expert:  Sjena1982 replied 1 month ago.

Hi ,

Welcome to justanswer .

Please follow the steps in below link to replace the inl and let me know .

http://ugp01.c-ij.com/ij/webmanual/Manual/M/MG2400%20series/EN/BG/bg-ink1000.html

Thanks

Satchi