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Help needed with connecting a new computer to my HP

Customer Question
Help needed with connecting...

Help needed with connecting a new computer to my HP Officejet Pro 8610

Technician's Assistant: Can you guesstimate how old your OfficeJet is? And just to clarify, what's the exact model?

Serial number CN5B3FX5C. Want to connect to a Macbook Air

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Computer is Macbook Air 13.3 Serial no CO2TM48KJ1WL

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Computer previously used with another HP printer that is now unavailable.. Now trying to use Officejet pro which is in a different location.

Submitted: 11 months ago.Category: Printers
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Answered in 3 minutes by:
9/9/2017
Technician: Kris R, Computer Hardware Engineer replied 11 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Technician: Kris R, Computer Hardware Engineer replied 11 months ago

Hi

Is this USB or Wireless?

Thanks

Kris

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