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We installed five cartrdides (new) into printer after
We installed five cartrdides (new) into printer after finally figuring out that the fifth cartridge on the left had to be a PHoto Ink 564. But it is still not printing in black. This has been an ordea… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I have an HP 7520 and have two new black cartridges. The
I have an HP 7520 and have two new black cartridges. The photo cartridge and the three colored ones seem to be fine but the black one does not print at all. I have cleaned the cartridges but that did … read more
David L
David L
Bachelor's Degree
5,339 satisfied customers
I'm trying to get my HP Photosmart 7520 printer to print
Hello. I'm trying to get my HP Photosmart 7520 printer to print normal pages. I've been to Sam's Club twice today, and have purchased the 564XL black ink cartridge. I've replaced all of the color and … read more
Russell H.
Russell H.
Printer and Office Tech
13,330 satisfied customers
The black is not printing. HP Photosmart 7520. Couple days.
The black is not printing JA: What's the brand and model of your printer? Customer: HP Photosmart 7520 JA: How long has this been going on with your HP printer? Customer: couple days JA: When did you … read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
Ii have no replacement for the photo cartridge. Do I need to
Ii have no replacement for the photo cartridge. Do I need to have one if I'm not printing photos? The one installed is out of ink, so I removed it., Do I need a photo ink cartridge? … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
181 satisfied customers
Our Epson SureColor P600 suddenly won't print black. When I
Our Epson SureColor P600 suddenly won't print black. When I print a test page it comes out red. … read more
Nathan
Nathan
Bachelors of Science
1,519 satisfied customers
Just replaced the colored print cartridges and the printer
Just replaced the colored print cartridges and the printer will not print. Black cartridge was replaced about 10 days ago. No error messages are coming up. … read more
Nathan
Nathan
Bachelors of Science
1,519 satisfied customers
I have an HP Photosmart 7520. I tried to print this
I have an HP Photosmart 7520. I tried to print this afternoon and got light print. I went to the store and bought a replacement cartridge for the photo black. I replaced the old cartridge. Then the pi… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
My 7520 has been printing with every color but black, I
my 7520 has been printing with every color but black, I changed the cartridges. cycled the power, and then removed the carriage, found copious amounts of ink in a sticky tar like form back up all arou… read more
Russell H.
Russell H.
Printer and Office Tech
13,330 satisfied customers
HP Photosmart 7520 ink dosen't expel when printing
HP Photosmart 7520 ink dosen't expel when printing (occasionally light). Did not receive any "troubleshooting" help with printer-cartridges are full. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
Yesterday I purchased a new hp 564 XL black Ink Cartridge
Good Evening, yesterday I purchased a new hp 564 XL black Ink Cartridge installed it into the printer and nothing. So, I took it back to the store made an even exchange and installed a new ink cartrid… read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
My printer is not printing black. The monitor shows I/2
My printer is not printing black. The monitor shows I/2 cartridge if ink left. I replaced it with a new black cartridge and still no black noir printing. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I have an HP photosmart 7520. Over the past year my black
I have an HP photosmart 7520. Over the past year my black cartridge has produced fewer and fewer prints before it has needed to be replaced. I just put in a new cartridge and nothing printed. The ink … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
I have installed all new ink cartridges in my HP 7520
I have installed all new ink cartridges in my HP 7520 printer. The red yellow and blue are printing. The black is not … read more
Yvette
Yvette
Bachelor of Science
54 satisfied customers
All color pictures I print come out with a magenta tint
I've got two different model printers and two different model pc's. All color pictures I print come out with a magenta tint. They can print black. ( Printed a black and white pattern, no problem) When… read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
Regarding my HP Officejet 5610 All-in-One. While attempting
Regarding my HP Officejet 5610 All-in-One. While attempting to copy, either using the glass (face down) or the document feeder (face up), nothing is printing on the blank page at all. Printer makes sa… read more
Russell H.
Russell H.
Printer and Office Tech
13,330 satisfied customers
The text black will not print on my Photosmart D7560 printer.
The text black will not print on my Photosmart D7560 printer. Have tried everything I can think of from cleaning the heads to changing the drivers. Do I need to buy a new printer?… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have a MFC-490CW which I purchased April 2009. I can not
I have a MFC-490CW which I purchased April 2009. I can not get it to print anymore. I followed the instructions as per cleaning & only get the windows logo in left corner. When I go to (Ink) instructi… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

13,330 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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