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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cannot connect to a driver from my computer, pixma2522, pc

Customer Question

I cannot connect to a driver from my computer
JA: What's the make/model number of your printer? How old is it?
Customer: pixma2522
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I have been trying for 2 hours to connect my printer I just bought today
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: Yes something about print spooler and drivers.
Submitted: 1 month ago.
Category: Printers
Expert:  Bryan replied 1 month ago.

Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, is the printer connected wirelessly or directly (with a USB cable) to your computer now?

Please reply at the box below. Thank you,