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Sjena1982, Engineer
Category: Printers
Satisfied Customers: 2522
Experience:  B.Tech
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Need to know how to install a new Fusing Asembly, brother

Customer Question

need to know how to install a new Fusing Asembly
JA: What's the make/model number of your printer? How old is it?
Customer: brother mfc-9970cdw
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows
JA: How long has this been an issue? What happened right before this popped up?
Customer: the part life says life is 0%
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: i have the part but it did not come with instructions and we just need to know how to get the old one out
Submitted: 1 month ago.
Category: Printers
Expert:  Sjena1982 replied 1 month ago.

Hi ,

Welcome to Justanswer .

Please follow the steps in below link to replace the fuser assembly .