How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Sjena1982 Your Own Question
Sjena1982
Sjena1982, Engineer
Category: Printers
Satisfied Customers: 2522
Experience:  B.Tech
18133961
Type Your Printers Question Here...
Sjena1982 is online now
A new question is answered every 9 seconds

Need to know how to install a new Fusing Asembly, brother

Customer Question

need to know how to install a new Fusing Asembly
JA: What's the make/model number of your printer? How old is it?
Customer: brother mfc-9970cdw
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows
JA: How long has this been an issue? What happened right before this popped up?
Customer: the part life says life is 0%
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: i have the part but it did not come with instructions and we just need to know how to get the old one out
Submitted: 1 month ago.
Category: Printers
Expert:  Sjena1982 replied 1 month ago.

Hi ,

Welcome to Justanswer .

Please follow the steps in below link to replace the fuser assembly .

http://www.fortwayneprinterrepair.com/wordpress/2013/07/27/replace-parts-fuser-unit-reset-replacement-brother-9460-9560-9970/

Thanks

Satchi