Printers

Printer repair questions? Ask IT technicians for answers ASAP

Connect one-on-one with {0} who will answer your question

Related Printers Questions
I have a brother mfc-9970cdw and I replaced the drum unit,
I have a brother mfc-9970cdw and I replaced the drum unit, and the belt unit today- but I can not get the printer to print. still says I need drum unit … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
417 satisfied customers
I HAVE A BROTHER MFC 970 AND THE SCREEN FLASHES TELEPHONE
I HAVE A BROTHER MFC 970 AND THE SCREEN FLASHES TELEPHONE LIKE IT'S TRYING TO CONNECT BUT WE DON'T HAVE IT HOOKED UP TO WORK. I'VE TRIED TO RESET BUT IT JUST COMES BACK … read more
Hema Malini
Hema Malini
B Tech
366 satisfied customers
When I print there is background color on every page. It
When I print there is background color on every page. It looks like a plaid design actually, redish stripe hue across the page and blueish stripes down the page. I checked the printer cartridges and a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
My Brother MFC 9970CDW has jsut started printing only parts
My Brother MFC 9970CDW has jsut started printing only parts of docs whether emails, invoices or reports; it prints logos and pics but not the text generally … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I just change the fuses in mfc9340cdw and it keeps showing
I just change the fuses in mfc9340cdw and it keeps showing self diagnostic message and says it will restart in 15 minutes but when it restarts same message appears. What should I do? … read more
Robert M.
Robert M.
Bachelor's Degree
3,580 satisfied customers
Brother mfc 9970CDW scanned documents are crooked, MFC
brother mfc 9970CDW scanned documents are crooked JA: What is the machine's exact make and model? And can you guesstimate how old it is? Customer: MFC 9970CDW probably 4 years old JA: What kind of com… read more
Robert M.
Robert M.
Bachelor's Degree
3,580 satisfied customers
Brother MFC-9970CDW gives the message that the "printer door
Brother MFC-9970CDW gives the message that the "printer door is open", but the printer door is not open. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
It keeps getting a "jam rear" paper jam. no matter how much
it keeps getting a "jam rear" paper jam. no matter how much we check and clear out any small pieces of paper or clean rollers, etc. for Brother MFC 9970 CDW printer … read more
WesPCDr
WesPCDr
Master's Degree
185 satisfied customers
I have a MFC-9970CDW that has been... I have a MFC-9970CDW
Hi I have a MFC-9970CDW that has been... Hi I have a MFC-9970CDW that has been working well for two years. I changed the toner cartridge because it was leaking toner. I reassembled everything and now … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,080 satisfied customers
I have a Brother MFC 970 CW ....we are now on broadband....I
I have a Brother MFC 970 CW ....we are now on broadband....I have a computer with Windows 7 can I use the printer in a wireless situation...I am struggling to get the printer to connect to the modem .… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,046 satisfied customers
I have a Brother MFC-9970CDW that had a rear paper jam due
I have a Brother MFC-9970CDW that had a rear paper jam due to a defective roller in the fuser unit (the black one, not the red one). We replaced the fuser unit, but it is still saying there is a jam i… read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,420 satisfied customers
I attempted to run some vinyl sheets through my brother
I attempted to run some vinyl sheets through my brother 9970CDW printer and it jammed. After clearing thew jamm a message come up to close the fuse cover in the rear... After figuring out what the cov… read more
WesPCDr
WesPCDr
Master's Degree
185 satisfied customers
Our Brother MFC-9970CDW starting printing a half page before
Our Brother MFC-9970CDW starting printing a half page before printing a full page. My husband uninstalled (using a cleaner program from Brother) and then reinstalled. Now it seems to think there are t… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
Hello There, I have BROTHER MFC-9440CN Laser color printer.
Hello There, I have BROTHER MFC-9440CN Laser color printer. One day it just stopped working and now there is no indication of life whatsoever. It looks like it gets no power, my question is, is it the… read more
Michael T
Michael T
1,937 satisfied customers
Ihave an MFC-9970CDW and the black toner says its out. I
Ihave an MFC-9970CDW and the black toner says it's out. I have replaced the cartridge and cleaned the wires (more than once) but the machine is still stuck on the message. I have tried a couple of sol… read more
Colin Vincent
Colin Vincent
Company director/Engineer
City & Guilds 224
650 satisfied customers
We have a MFC-9970CDW model of Brother Printer. Lately it
We have a MFC-9970CDW model of Brother Printer. Lately it has been leaving tiny dots of black on everything that prints. I have cleaned the corona wires several times but it still continues to leave t… read more
Robert M.
Robert M.
Bachelor's Degree
3,580 satisfied customers
I have brother MFC 8440 Laser printer. It works just fine.
I have brother MFC 8440 Laser printer. It works just fine. I keep getting a message in the window, stating: " Please change drum soon". What does that mean?… read more
hitechlarryb
hitechlarryb
20 satisfied customers
Brother MFC-9420CN Prints Black fine Prints color with slight
Brother MFC-9420CN Prints Black fine Prints color with slight vertical offset (vertical misalignment) of individual colors. Only recent change was new, heavier paper - however, reversion to old paper … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,882 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x