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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I'm trying to add my printer and it keeps telling me to fix

Customer Question

I'm trying to add my printer and it keeps telling me to fix my Microsoft account for apps
JA: Just to clarify, what's the exact model of your computer? And what operating system are you running?
Customer: HP laptop/w windows 10
JA: Have you installed any updates recently?
Customer: I just restored it this morning
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.

what is the make and model of the printer