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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer is offline, epson stylus nx635 4 years old, pc, 24

Customer Question

printer is offline
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: epson stylus nx635 4 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: 24 hours power switched on and off and then printer went off line
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: is there a fee ?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Printer Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: how much does a printer technician charge ?
Submitted: 1 month ago.
Category: Printers
Expert:  Md. Sadique replied 1 month ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

Expert:  Md. Sadique replied 1 month ago.

How is the printer connected to your computer?

wirelessly or via USB cable