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I installed a 252XL printer cartridge, I press the check
I installed a 252XL printer cartridge, I press the check button. It says the cartridges are installed correctly. I close the lid. After a half minute, it says it cannot recognize the 252XL cartridge a… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
583 satisfied customers
I have had a Epson WF-3620 that is about 5 months and it is
Hello-I have had a Epson WF-3620 that is about 5 months and it is printing very light. I have cleaned the print heads twice, done the maintenance adjustments the user manual recommends and even replac… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
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I bought a /W cartridge (252 XL) for my epson WF-3620
I bought a B/W cartridge (252 XL) for my epson WF-3620 printer. The cartridge is a month old now, and the printer is used only occasionally. … read more
Harry
Harry
200 satisfied customers
I have an Epson WorkForce WF-3620. I have a message "Cannot
I have an Epson WorkForce WF-3620. I have a message "Cannot the following ink cartridge(s). It is showing the black 252XL cartridge. I don't think the cartridge is empty since there was no low level w… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just bought and tried to install a 252xl cartridge in my
Hello, I just bought and tried to install a 252xl cartridge in my printer and it keeps giving me the message :you need to replace the ink cartridge. I have taken it out and retried several times; turn… read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I just replaced color ink cartridges on WF-3640 and put in
Hi I just replaced color ink cartridges on WF-3640 and put in new paper in both trays. I tried to copy and received message to turn machine off and on and got error code 0x97 … read more
Harold Hanna
Harold Hanna
Sr System Administrator
Associates in General Studies
161 satisfied customers
The" Cannot recognize the following ink cartridges 252(blue)
The " Cannot recognize the following ink cartridges 252(blue) and 252XL. Try installing again" both have been re installed several times and when reinstalled- the screens reads "check ink cartridges..… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I have an Epson Workforce WF-3620 - just replaced the black
I have an Epson Workforce WF-3620 - just replaced the black cartridge 252 XL and printer will not recognize that it was replaced - screen is saying " you need to replace the following ink cartridge" … read more
Bob James
Bob James
IT Support Specialist
Network Support Certificate
103 satisfied customers
For a while now our Epson WF-3620 will not print legibly on
For a while now our Epson WF-3620 will not print legibly on plain paper. The lines of text come out stretched and illegible. We try to print from an all-in-one windows desktop computer, a HP state-of-… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I am in Mexico and need to buy replacement ink cartridges
I am in Mexico and need to buy replacement ink cartridges for my US-purchased Epson Workforce 3620. Mexico does not carry the normal Epson 252 replacement inks... or any other US Epson inks. It looks … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
842 satisfied customers
When I install Epson printer cartridges, it doesn't
When I install Epson printer cartridges, it doesn't recognize them. The message continues to say "Cannot recognize the following ink cartridges - M252XL and Y252. Thanks. Please give me an idea of you… read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
When I put a new black ink cartridge into my WF 3620
when I put a new black ink cartridge into my WF 3620 printer, it doesn't recognize that a new cartridge is loaded. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
I have a WF 3620; I installed a new cartridge and the
I have a WF 3620; I installed a new cartridge and the message comes up that the printer doesn't recognize any of the cartridges and the ink level shows they are all empty, when I just installed new on… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,034 satisfied customers
We have an Epson WF-3620 and have replaced the black ink
We have an Epson WF-3620 and have replaced the black ink with a genuine Epson cartridge. It keeps giving the "low ink: message, and we have taken the cartridge out an re-inserted it twice, following t… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I inserted 4 new cartridges, Epson 252 and 252XL but the
i inserted 4 new cartridges, Epson 252 and 252XL but the printer panel says it does not recognize them. It won't print. … read more
Sudipto
Sudipto
Engineer
High School or GED
1,172 satisfied customers
My printer model WF-3640 indicated I needed to change the
My printer model WF-3640 indicated I needed to change the 252XL large black cartridge, which I did and the "check" question appeared on screen which I clicked and it said cartridge was installed prope… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I have an Epson WF-3620 Series, it said "you need to replace
I have an Epson WF-3620 Series, it said "you need to replace the following ink cartridges - 252 252XL. Tried to do this, took out used one and inserted new one. Printer again said "you need to replace… read more
Nathan
Nathan
Bachelors of Science
1,537 satisfied customers
Telling me I need to replace print cartridge, did so, still
Telling me I need to replace print cartridge, did so, still telling me I need to replace. Won't print.… read more
WesPCDr
WesPCDr
Master's Degree
185 satisfied customers
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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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