How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michelle Your Own Question
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5640
Experience:  B.Sc. Computer Science with Honors
26798893
Type Your Printers Question Here...
Michelle is online now
A new question is answered every 9 seconds

Trying to print a photo from camera roll. Everything seems

Customer Question

trying to print a photo from camera roll. Everything seems ok, but the dialog box on my phone says "check the printer" Support code 1250
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: Cacon PIXMA MG3600
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Not from desktop, from app on iphone 6
JA: How long has this been an issue? What happened right before this popped up?
Customer: first time it's happened. Just trying to print, so just turned printer on
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Michelle replied 1 month ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible

please follow the below steps

check the output tray

if its closed, please open it and try a print

Expert:  Michelle replied 1 month ago.

let me know if it prints or gives the support code again

Expert:  Michelle replied 1 month ago.

let me know the status