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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Lost the wireless connection and the color is not right,

Customer Question

Lost the wireless connection and the color is not right
JA: What's the make/model number of your printer? How old is it?
Customer: XP-860
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: XP-860
JA: How long has this been an issue? What happened right before this popped up?
Customer: Less than 2hrs
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: Color is not right
Submitted: 1 month ago.
Category: Printers
Expert:  Kris R replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris