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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer does not work, it shows up as a fax machine which

Customer Question

My printer does not work, it shows up as a fax machine which I do not have
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: HP10 Deskjet printer
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Has been this way for three weeks have tried to reset to my printer but it will not reset
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Printers
Expert:  Md. Sadique replied 1 month ago.

Hi, I'm Sadique. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

Expert:  Md. Sadique replied 1 month ago.

How is the printer connected to your computer?

via USB cable