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When I print I have 3 little on the side. 9130cw. About a
when I print I have 3 little mark on the side. JA: What's the brand and model of your printer? Customer: 9130cw JA: How long has this been going on with your printer? Customer: about a month JA: When … read more
Ken
Ken
President
CET Electronic Technician
160 satisfied customers
I have a brother MFC 9460CDN printer it says i need a laser
I have a brother MFC 9460CDN printer it says i need a laser unit and a PF kit 1 a fuser unit. I have never needed to replace these before where do I get these and how do I do it … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
We have a BrotherMFC 9130CW fax, copier printer the digital
We have a BrotherMFC 9130CW fax, copier printer the digital display is telling us to replace the Drum. Please explain Thanks … read more
Nathan
Nathan
Bachelors of Science
1,528 satisfied customers
MFC 9125 CN keeps saying that toner needs replacement Cyan.
MFC 9125 CN keeps saying that toner needs replacement Cyan. I have replaced both the toner and the drum and it won't reset and continue printing. Please advise … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
Does not print ink to paper after new toner and drum unit, 5
does not print ink to paper after new toner and drum unit … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
I replaced my drum unit on my Brother MFC 7340 and still
I replaced my drum unit on my Brother MFC 7340 and still have the drum error on the screen. It will not print, how do I remove the error message and get it to print again. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,889 satisfied customers
I have a Brother MFC-9130CW printer and I continue to get
I have a Brother MFC-9130CW printer and I continue to get the Drum! message then go through and clean the corona wires on each unit but it will not print. Continue to get the message. Checked the Mach… read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
My MFC 9130 CW is crunching the paper and smearing the ink.
My MFC 9130 CW is crunching the paper and smearing the ink. It was working fine last week. So I'm not sure why this is happening now. … read more
Bob James
Bob James
IT Support Specialist
Network Support Certificate
103 satisfied customers
Brother HL-2240 won't print. Que is clear and machine is on.
Brother HL-2240 won't print. Que is clear and machine is on. I have rebooted both the machine and the computer several times. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,857 satisfied customers
Thank you. I just replaced the 4 toners, did the reset and I
thank you. I just replaced the 4 toners, did the reset and I still cant print and the message replace drum error, replace the drum unit still appears … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,016 satisfied customers
Brother HL4150CDN quick recognizing all printer cartridges.
Brother HL4150CDN quick recognizing all printer cartridges. The drum is less than 2 months old, the toner cartridges are installed correctly, they are not empty, they are genuine, do not suggest these… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
I have a brother mfc7860dw. I changed drum as it asked and
I have a brother mfc7860dw. I changed drum as it asked and cannot get it to reset It still says replace drum and will not print… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
2,202 satisfied customers
I have a Brother MFC copier that takes TN420 or TN450 black
I have a Brother MFC copier that takes TN420 or TN450 black toner cartridges. In the course of replacing one this morning whatever the machine has in the way of a "sensor" that initiates the message t… read more
Sowrav D.
Sowrav D.
Printer Technician
Bachelor's Degree
3,100 satisfied customers
We have an MFC 9840CDW that worked fine until yesterday when
We have an MFC 9840CDW that worked fine until yesterday when somebody loaded too much paper and the paper jam message came up. We couldn't find a jam and the message went away but the printer does not… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
i keep getting a replace toner message even thought i keep
i keep getting a replace toner message even thought i keep putting in genuine brother cartidges (MFC DW 8890)… read more
Colin Vincent
Colin Vincent
Company director/Engineer
City & Guilds 224
650 satisfied customers
I have a MFC7820N that is 5-6 yrs old. I have replaced the
I have a MFC7820N that is 5-6 yrs old. I have replaced the drum twice, most recently 2 yrs ago. I replaced the toner cartridge at the same time and replaced the toner cartridge again about 3 mo ago. I… read more
Brad
Brad
Vocational, Technical or Trade Scho
927 satisfied customers
I have had my printer, model MFC 744ON for approximately 2
I have had my printer, model MFC 744ON for approximately 2 years and it has always operated excellently. Until yesterday. Yesterday my second printing was interrupted and the screen came up on my comp… read more
Md. Sadique
Md. Sadique
Engineer
Diploma in applied electronics
1,131 satisfied customers
I just replaced a black toner cartridge in my mfc 9840 cdw
I just replaced a black toner cartridge in my mfc 9840 cdw with a new Brother cartridge but my status light is red and the screen tells me to replace the cartridge. Any suggestions on what to do?… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Shefin

Shefin

Technician

Working as tech support specialist with a worldwide computer manufacturer.

3781 Satisfied Customers

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Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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