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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a Mac Air and the printer has stopped responding to

Customer Question

I have a Mac Air and the printer has stopped responding to the print command
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: it is a MX922
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac and it is OS X
JA: How long has this been an issue? What happened right before this popped up?
Customer: Only been like this for a few days before that it was printing fine Just before it quit i Printed a letter
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Kamil Anwar replied 1 month ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

Is the printer connected over WiFi?