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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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All of a sudden my Brother printer won't print. It says

Customer Question

All of a sudden my Brother printer won't print. It says innobella on the front
JA: Can you guesstimate how old your Brother is? And just to clarify, what's the exact model?
Customer: Two years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since yesterday. Nothing unusual.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: It takes lc101 ink if that helps date it. Nothing else
Submitted: 1 month ago.
Category: Printers
Expert:  arsufi2002 replied 1 month ago.

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

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Expert:  arsufi2002 replied 1 month ago.

Is this a All in one printer model?

Customer: replied 1 month ago.
it is
Expert:  arsufi2002 replied 1 month ago.

Are you getting any errors when you try to print?