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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Won't print from my mini ipad, Hp. Envy 4500e. All in one

Customer Question

Won't print from my mini ipad
JA: What's the make/model number of your printer? How old is it?
Customer: Hp. Envy 4500e. All in one series
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mini iPad. Apple
JA: How long has this been an issue? What happened right before this popped up?
Customer: Dont use it too often. Maybe 1 month ago
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: My printer is on. And I wonder if I should just buy new one as ink is almost as much as new prinrer. It is on right now. Hp to. On copy.
Submitted: 1 month ago.
Category: Printers
Expert:  Kris R replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris