Printers

Printer repair questions? Ask IT technicians for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Related Printers Questions
New HP printer won't scan. Old printer = HP LaserJet MFP
Old printer = HP LaserJet MFP M227-M231, purchased 05 / 2017 … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
365 satisfied customers
I have a HP prox576dw mfp. I changed a cartridge and now the
I have a HP prox576dw mfp. I changed a cartridge and now the print cartridge stack will not retract. My error message is that "there is a problem with the printer or ink system. I have done all of the… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a HP Officejet Pro K8600, and I recently chnged my
I have a HP Officejet Pro K8600, and I recently chnged my modem and wireless router. Now my computer says that the HP printer is "offline" and won't print. Even a test page. What do I do to fix it? … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
New model m129-134 and need to know how to scan. No inst.
new model m129-134 and need to know how to scan. No inst. booklet with purchase. … read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
Won't let me scan but it had no problem doing this last
won't let me scan but it had no problem doing this last week … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,767 satisfied customers
I recently purchased an HP Officejet Pro 6975 and can print
I recently purchased an HP Officejet Pro 6975 and can print fine on it to my two computers that are using it- it is wireless. but I cannot scan and save PDF - my husband is able to do that with his co… read more
Ashik
Ashik
Master's Degree
9,361 satisfied customers
Piece of paper torn off and not visible in any opening.
Piece of paper torn off and not visible in any opening. There is a 3/4 inch wide blank space on pages printed now. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
My HP printer and my computer aren't connecting. My router
My HP printer and my computer aren't connecting. My router is working and we hookked up the Officejet Pro 8600 wireless. It was working but now isnt and it has been suggested that maybe there is a pro… read more
PC_Wizzard
PC_Wizzard
IT Technician
1,160 satisfied customers
We have a Office Jet Pro X576dw Mfp when using scan mode
We have a Office Jet Pro X576dw Mfp when using scan mode only, we get a black line thru the scan. It does not do it on copy or fax just on scan. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
It always looses Bluetooth connection, 3 years HP OFFICEJET
it always looses Bluetooth connection JA: What's the make/model number of your printer? How old is it? Customer: 3 years HP OFFICEJET pro x576dw mfp JA: What kind of computer are you printing from (Ma… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
HP support messed around with drivers and now I can't print
HP support messed around with drivers and now I can't print from the web or adobe. … read more
Kamil Anwar
Kamil Anwar
Technician
7,308 satisfied customers
I have a HP Officejet Pro X47dw MFP series and recently we
I have a HP Officejet Pro X47dw MFP series and recently we had to re-install it, and now my scan does not work … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,274 satisfied customers
I have the hp laser jet 1536 dnf MFP, I got a new computer
I have the hp laser jet 1536 dnf MFP, I got a new computer and can not get it to scan. It prints fine. Can you help? … read more
Joseph Varner
Joseph Varner
Bachelors of Science
51 satisfied customers
Officejet Pro L7590 scanned fine until a few weeks ago. Ran
Officejet Pro L7590 scanned fine until a few weeks ago. Ran HP diagnostics, replaced drivers. Stilll errors. Lamp moves not at all. Prints and copies fine. Reports error with HP Photosmart. which is n… read more
Shefin
Shefin
Printer and Office Equip. Specialist
Engineering Diploma
3,781 satisfied customers
When I try to print it appears that the printer starts and
When I try to print it appears that the printer starts and then gets hung up. I am using a wireless router to print to the computer and the connection is fine. … read more
Jason Jones
Jason Jones
AAS Information Technology
11,352 satisfied customers
Have just installed a HP Officejet Pro X576dw and printer won't
Have just installed a HP Officejet Pro X576dw and printer won't connect to the internet. Have tried wireless and wired with same results and connected to a Netcomm router. Have turned off firewall on … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
501 satisfied customers
how do i select to print (a Word document on my MacBook Air)
how do i select to print (a Word document on my MacBook Air) from the side paper tray on my HP Officejet Pro X576dw MFP… read more
Pete
Pete
Engineer
Bachelor's Degree
2,964 satisfied customers
Trying to scan with HP 3330 MFP. Printing works fine but
hi Trying to scan with HP 3330 MFP. Printing works fine but scanning doesn't work. Connection via USB directly to MacBook Pro, 10.6 Can you help?… read more
Lee Carr
Lee Carr
Printer engineer
86 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Shefin

Shefin

Printer and Office Equip. Specialist

3,781 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Russell H.

Russell H.

Printer and Office Tech

3,420 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

1,172 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

1,131 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

Handy--Andy

Handy--Andy

Technical

957 satisfied customers

Helpdesk

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x