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I am trying to connect laptop to printer, photo smart 7520…

Customer Question
I am trying to...

I am trying to connect laptop to printer

Technician's Assistant: What's the exact make and model of your printer, and can you guesstimate how old it is?

Photo smart 7520 all in one. about 2 yrs old

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

Apple

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Relocation since divorce. 3 yrs

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I don't think so

Submitted: 1 year ago.Category: Printers
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Answered in 3 minutes by:
9/7/2017
Technician: Shefin, Printer and Office Equip. Specialist replied 1 year ago
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
Experience: Working as tech support specialist with a worldwide computer manufacturer.
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the operating system you are using? Is it Windows 7?

How do you connect the printer to the computer? Using USB cable?

Thank you.

Customer/p>
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Shefin
Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 3,781
3,781 Satisfied Customers
Experience: Working as tech support specialist with a worldwide computer manufacturer.

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Shefin

Shefin

Printer and Office Equip. Specialist

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