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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I am unable to install my printer to my computer & the

Customer Question

I am unable to install my printer to my computer & the printer will not work with my iPhone or iPad.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Xp-340/Xperia-440/Xperia-446
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC-dell
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since I had my computer restored
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: The Epson. Wait on my desktop I see a new icon for the printer, that wasn't there last night.
Submitted: 1 month ago.
Category: Printers
Expert:  Kamil Anwar replied 1 month ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks