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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5077
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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It's printing lighter in the middle of color pages. I've

Customer Question

Hi, it's printing lighter in the middle of color pages. I've changed toners 3 times and it doesn't seem to fix problem
JA: What's the make/model number of your printer? How old is it?
Customer: HP Officejet Pro X451dw..and 2 years
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Pc windows 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing, I was printing as usual - I print a lot for my child's school-and it's been happening maybe 2 weeks
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: nope
Submitted: 1 month ago.
Category: Printers
Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris