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I am printing the Sunday worship bulletin. One side comes up…

Customer Question
I am printing the...

I am printing the Sunday worship bulletin. One side comes up upside down. What's up??

Technician's Assistant: What's the make/model number of your printer? How old is it?

Brand new Minolta BIZHUB 308

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC. Hard to say. Maybe 7; definitely NOT 10

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Happened last week, too. Eventually hit the right button a few hours later and it worked. Whatever I did, I do not know....

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No, otherwise i am good.

Submitted: 1 year ago.Category: Printers
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Answered in 3 minutes by:
9/7/2017
Technician: Kris R, Computer Hardware Engineer replied 1 year ago
Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

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Technician: Kris R, Computer Hardware Engineer replied 1 year ago

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

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Customer reply replied 1 year ago
I figured it out myself. Thanks.
Technician: Kris R, Computer Hardware Engineer replied 1 year ago

OK - great.

Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.

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Category: Printers
Satisfied Customers: 4,548
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