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Kris R
Kris R, Computer Hardware Engineer
Category: Printers
Satisfied Customers: 2840
Experience:  IT Manager at Wood Group PSN
94743361
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I am printing the Sunday worship bulletin. One side comes up

Customer Question

I am printing the Sunday worship bulletin. One side comes up upside down. What's up??
JA: What's the make/model number of your printer? How old is it?
Customer: Brand new Minolta BIZHUB 308
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC. Hard to say. Maybe 7; definitely NOT 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: Happened last week, too. Eventually hit the right button a few hours later and it worked. Whatever I did, I do not know....
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No, otherwise i am good.
Submitted: 1 month ago.
Category: Printers
Expert:  Kris R replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris R replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris

Customer: replied 1 month ago.
I figured it out myself. Thanks.
Expert:  Kris R replied 1 month ago.

OK - great.

Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.