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D 2345 prints for about 1/2 second, pauses for aboutr 30,

Customer Question
D 2345 prints for...

D 2345 prints for about 1/2 second, pauses for aboutr 30, prints !/2 sec., etc

Technician's Assistant: What's the make/model number of your printer? How old is it?

Hp Deskjet D 2345 s/n TH66E1506W model ?C9079B

Technician's Assistant: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?

PC Windows 7 Professional

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Worked fine until about 5 days ago Problem just popped up.

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

I have run print and scan Dr several times, says it found and fixed problem-but it hasn't.

Submitted: 8 months ago.Category: Printers
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Answered in 2 minutes by:
9/7/2017
Technician: Russell H., Printer and Office Tech replied 8 months ago
Russell H.
Russell H., Printer and Office Tech
Category: Printers
Satisfied Customers: 12,402
Experience: 11+ yrs experience, inkjets & lasers, from huge to portable
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Try this: go to

Start

Control Panel

Hardware section, Devices and Printers

and right-click on your printer's icon, then choose Properties.

In the Properties settings for your printer, look for a 'print directly to printer' option - enable that option, and click on OK until the Properties sheet closes, saving the changed setting.

See if print jobs thereafter are swifter.

(If you wish I can remotely connect to your machine and find the right option for you.)

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Customer reply replied 8 months ago
tried fix , it now says printer not ready.
Customer reply replied 8 months ago
Printer wont't work at all now.
what next?
Customer reply replied 8 months ago
I am waiting for my response. What next? Not happy with delay or service.
Technician: Russell H., Printer and Office Tech replied 8 months ago

What option did you change, exactly? I suggest going back and changing it back, first, to see if the printer will now work.

Ask Your Own Printers Question
Customer reply replied 8 months ago
Changed under properties to print directly to printer.
Customer reply replied 8 months ago
I am not happy with the service from this company. I wish to cancel immediately.
Technician: Russell H., Printer and Office Tech replied 8 months ago

I understand. I have passed your request to Customer Support at JustAnswer. Thank you for trying JustAnswer.

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John
John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5,081
5,081 Satisfied Customers
Experience: CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

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