Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
This error is because of an ink cartridge in the wrong slot, or having multiples of the same cartridge installed.Are you using new/genuine canon inks, or generic/refilled cartridges?As an initial step, open it up, remove and reseat all the inks being sure they are in the proper slots.
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