Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi my name is***** me take a look at your original question so I don’t miss any details.
My name is ***** ***** of the experts in computer category.
I would like to assist you with your issue and would be your next active expert.
I will help you to get the password ***** connecting printer to new router..
Let me know when you are ready
I will assist you without further cost. Please respond
Lets do it
Hope you have wireless name and password ***** handy
Please do this on printer control panel
1: Press the Wireless Button on printer
2: Press the Settings button to access the Wireless Settings menu.
Tell me the options in settings menu
what are the options
Tell me the options in it
If you are chatting from computer, download and run below tool on your computer
Click here to download
Double click file after download
DO you have a Windows PC?
Click Wireless and tell me the options in it
I am checking for the option "scan wireless network"
What you see under Wireless
Come back check out options in Advanced settings
Does your router have WPS button?
Share me the router model. I will check whether router have that feature
The router (VEN401-AT) has WPS feature but the thing is we need to get into router configuration page
to turn on the feature.
This printer doesn't shows a direct method to connect wifi router
wait...I hope you have done this procedure in printer....
What we have to do is to enter those pin in router configuration page
I will help with that
1: Turn on your MAC PC
2: Open Browser and enter 192.168.1.1 and press enter key
See it loads router configuration pge
It may ask for router credential. Enter username and password
Once successfully logged in on router configuration page,
1: Click Wireless > then click Wifi-Protected setup
2: This loads to Wifi-Protected setup page where you can see the option to enter the printer PIN number
You may enter printer PIN number and click Register button
Then click save settings button
You may type it on address bar..
192.168.1.1 press enter key
You may enter router ip address on address bar if above ip does loads router page
Lets try tomorrow. Message me when you are back..
Have sweet dreams