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crash2199
crash2199, Technician
Category: Printers
Satisfied Customers: 20223
Experience:  5+ years as Tech
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I would like to obtain the Adjustment Program utility

Customer Question

I would like to obtain the Adjustment Program utility software for my Epson Workforce 1100.
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: 3 years old. Workforce 1100
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 7 Professional
JA: How long has this been an issue? What happened right before this popped up?
Customer: print quality was suffering, page feed not working all the time. Just needed to be disassembled and cleaned and discovered the waste ink pad needing replacing and the print head needed replacing.
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  crash2199 replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 1 month ago.

I apologize for the long wait.

Do you still need help with your issue?

Customer: replied 1 month ago.
please reply with answers to my question.
Expert:  crash2199 replied 1 month ago.

Thank you.

There is no such thing as the adjustment program.

Customer: replied 1 month ago.
Is that right? Then explain this from the Epson Service Manual:WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C
Adjustment Adjustment Items and Overview 129
Confidential
5.1 Adjustment Items and Overview
This chapter describes adjustments to be made after the disassembly/reassembly of this product.
5.1.1 Servicing Adjustment Item List
The items, purposes and outlines of the Adjustment Program are given in the following table.
Expert:  crash2199 replied 1 month ago.

There isn't an available program called Adjustment Program for your printer.

Please call 1-***-***-**** to see if they can locate the program for you.

Expert:  crash2199 replied 1 month ago.

I am checking back up on you about your issue. If the issue is resolved or you do not need anymore help, please rate our session as 5 stars and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.