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I just had a paper jam with my HP Office Jet 8710. I
Hi Pearl, My name is***** just had a paper jam with my HP Office Jet 8710. I relieved the jam in back by pulling off the rear and now I can't seem to fit the piece back into the machine. I am afraid t… read more
Kent
Kent
Web Developer/Programmer
Bachelor of Science in Information Technology
235 satisfied customers
Paperam! Opened the reasar cover, To clearther jam had
Paperam! Opened the reasar cover, To clearther jam had totake off another part an niow I cant put it back on. … read more
Christopher Love
Christopher Love
165 satisfied customers
I cleared the paper jam and it keeps saying it isn't
I cleared the paper jam and it keeps saying it isn't cleared … read more
Pradip Swarup
Pradip Swarup
IT-Lead
B.A.
246 satisfied customers
I would like to know how to set up my all-in-one how to fax.
I would like to know how to set up my all-in-one how to fax … read more
Aaron B
Aaron B
Computer Repair Technician
High School or GED
1,024 satisfied customers
I have HP office jet pro 8710 and have a paper jam that
I have HP office jet pro 8710 and have a paper jam that appears to be toward the front and left hand side o the printer. I can see the piece of paper but cant find any way to loosen page … read more
Harry
Harry
255 satisfied customers
I own a HP Color Laser Jet Pro MFP M447/fdn. I had a paper
I own a HP Color Laser Jet Pro MFP M447/fdn. I had a paper jam which I often have when I am printing on check which is a third of a sheet of paper. When I cleared the last jam, the printer turned off.… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I've got a paper jam. HP Office Jet Pro 8710. 2-3 yrs old.
2 minutes pressed print and got jam took out part of paper from back, but some still in there which I can't see from front or back of printer … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I had a paper jam, which I cleared. The printer is ready,
I had a paper jam, which I cleared. The printer is ready, but the computer thinks there's still a a jam. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,573 satisfied customers
Have scanner/fax. came in the other day says fax printer is
Have scanner/fax. came in the other day says fax printer is damaged. This a fairly new machine. … read more
Dustin
Dustin
Support Technician
8,081 satisfied customers
Keeps paper jaming, HP OfficeJet Pro 8710 4 months, PC and
Today. Cleared paper jam though it still shows a paper jam and will not respond to OK. When I tried to copy again the paper got as far as the last roller before going into out tray then got jammed … read more
s_feehan
s_feehan
IT Specialist & Admin Asst.
Associate Degree
143 satisfied customers
Gt the hp office jet pro 6978, it was working fine but had a
gt the hp office jet pro 6978, it was working fine but had a paper jam. I cleared the jam but when I try to print I get an error message on my laptop stating "printer needs assistance, user interventi… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,270 satisfied customers
My hp office jet pro 8720 shows there is a paper jam when I
my hp office jet pro 8720 shows there is a paper jam when I turned it on. I have not used the document feeder. This happened when I turned on the printer. I have followed all the directions on your we… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,948 satisfied customers
I have a HP Office Jet Pro 8710. It had a paper jam which I
I have a HP Office Jet Pro 8710. It had a paper jam which I cleared. Subsequently I wanted to change some cartridges but the printer head which should normal stop on the left hand side to enable the c… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
3,020 satisfied customers
When I try to print it says paper jam. I have cleared all
When I try to print it says paper jam. I have cleared all jams front and back of the printer. I have tried both trays to print from. … read more
Russell H.
Russell H.
Printer and Office Tech
Vocational, Technical or Trade Scho
3,573 satisfied customers
A new copy machine. Its a Office Jet Pro8710. In trying to
a new copy machine. Its a Office Jet Pro8710. In trying to set it up. it keeps telling us we have a paper jam. We haven't even used it, and we have checked everything inside of the machine, and do not… read more
Josh
Josh
Technician
Associate Degree
24,942 satisfied customers
I have a hp office jet pro 8500a Premium copier/printer fax,
I have a hp office jet pro 8500a Premium copier/printer fax, and had a jam several days ago. since then, I continue to get the directive to clear the jam, press ok, then that printer maintainance/chec… read more
RPI Solutions
RPI Solutions
Technician, Developer
Bachelor's Degree
3,487 satisfied customers
I have a Fax Machine Model # 2820There is a message on my
I have a Fax Machine Model # XXXXX There is a message on my scanner screen that says "Clear the scanner jam, document jam, then press the stop button". There is no document jam in the machine. I check… read more
johnson.j
johnson.j
Bachelor's Degree
92 satisfied customers
HP 1000 series printer had paper jam. When I cleared the jam,
HP 1000 series printer had paper jam. When I cleared the jam, the printer did not recognize that the jam was cleared. I decided to delete the printer and re-install the printer & software. I disconnec… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
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Shefin

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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