Printer Repair Questions? Ask IT Technicians for Answers ASAP
My name is David.
If the printer is no longer in the list of printers then most likely the printer is not connected to the wireless network anymore or the printer and computer are out of sync communicating over the wireless network. This condition can be due to memory errors in your wireless router.
To resolve the issue power down the router and unplug the power cord as well. Wait 3 minutes. Then plug in the power cord on the router and power up the device. Wait for the router/modem to completely start up. Power down the printer and unplug the power cord. Wait 3 minutes. Plug the power cord back into the printer and power up the printer. Reboot your computer after the router and printer have finished booting up. Test printing to see if the issue is resolved.
Please let me know the result and if you need further assistance. Also, please provide a positive rating (3, 4, or 5 star) as that is how I receive credit for my work.Thanks,David.