Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Please remove all of the ink cartridges then insert them back firmly into the carriage and close the lid.
Now, with the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Do you still have the error?
How old is the printer?
Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement.
The good news is that the printer is still under warranty so it can be repaired/replaced by Canon. To start the warranty process, please call 1-***-***-****
Yes, they can; proof of purchase is not required.
If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 5 stars and press Submit so I am credited with helping you.