Printers

Printer Repair Questions? Ask IT Technicians for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Printers
This answer was rated:

I have an MP495 and it's showing code E08 and won't advance

I have an MP495 and...
I have an MP495 and it's showing code E08 and won't advance there.
JA: Just to clarify, have you double-checked the code? And what is the exact make and model of your machine?
Customer: MP495 Code E08
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC & Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I got a message about a week ago about the over fill tank. I started to print about 2 hrs ago and the printer was off, it gave the code, but I had to leave. I just got back, turned it off and back on, still had the code.
JA: Anything else you want the printer expert to know before I connect you?
Customer: That's all I know.
Show More
Show Less
Ask Your Own Printers Question
Answered in 3 minutes by:
8/19/2017
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 5,835
Experience: DIploma in Computer Hardware
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 5,835
Experience: DIploma in Computer Hardware
Verified
Sudipto and 87 other Printers Specialists are ready to help you
Ask your own question now

The Canon E08 error message indicates that the “Ink absorber is almost full” on the bottom of your printer. To bypass this message you can simply press the black or colour button of your printer which will allow you to continue printing. However, this message will continue to appear until the ink absorber in completely full, at which point it will stop you printing altogether.

What is the Ink Absorber?

An ink absorber is a common component that is present in all modern inkjet printers. It is a simple sponge or plastic container that collects excess ink and stores it in the bottom of your Canon printer. There is no outlet for the ink so the foam will continue to fill with ink until it is fully saturated.

Why does my printer do this?

Whenever your Canon printer prints or turned on it will use a small amount or ink to keep the printhead fresh. Your printer uses substantially more ink when you perform cleaning or deep cleaning cycles from your printer, as the printer actively flushes ink through the printhead in an attempt to dislodge dried/congealed ink. As you can imagine all of the ink used in these procedures needs somewhere to go, so your Canon inkjet printer funnels it towards the ink absorber.

Your printer estimates how full the absorber is by keeping the record of how many pages have been printed, how many cleans have been performed and anything else that produces waste ink. Once it believes the ink absorber is getting full you will receive the Canon E08 message as we have already discussed.

The only solution for this problem is replacing the ink absorber, and reseting the ink absorber counter. Pressing the Stop/Reset button will exit the error, and enable printing without replacing the ink absorber. However, when the ink absorber becomes full, no further printing can be performed unless the applicable ink absorber is replaced.

Ask Your Own Printers Question
Customer reply replied 3 months ago
I talked to three people there and it ended up costing me $72.00, with the end advise to take it to a shop and have it repaired. I thought it was going to cost me $39.00. I really didn't receive any value for my money and should have just thrown the printer in the trash and bought another one, for $44.00. No I'm not happy with this service.

Sorry, I can only see this question.

Ask Your Own Printers Question
Ask Sudipto Your Own Question
Sudipto
Sudipto
Sudipto, Engineer
Category: Printers
Satisfied Customers: 5,835
5,835 Satisfied Customers
Experience: DIploma in Computer Hardware

Sudipto is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

John

John

Computer Science Engineer

5,078 satisfied customers

CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.

Russell H.

Russell H.

Printer and Office Tech

3,214 satisfied customers

11+ yrs experience, inkjets & lasers, from huge to portable

Shefin

Shefin

Printer and Office Equip. Specialist

3,150 satisfied customers

Working as tech support specialist with a worldwide computer manufacturer.

Andy

Andy

Elec & Comp pro

2,717 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Bernie

Bernie

Printer Technician

1,997 satisfied customers

6+ years experience, Microsoft MCDST/CompTia A+ Certified

Sudipto

Sudipto

Engineer

5,835 satisfied customers

DIploma in Computer Hardware

Md. Sadique

Md. Sadique

Engineer

967 satisfied customers

Electronics engineer with 7+ years of experience in repairing office equipments & printers

< Previous | Next >

Related Printers Questions
M hp ESKJET 2050 WONT WORK. ON BUTTON FLASHES AND RE LIHTS
m hp ESKJET 2050 WONT WORK. ON BUTTON FLASHES AND RE LIHTS APPEAR WHEN I TRY TO PRINT … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
My printer is stating its offline. I was trying to go back
Good Morning, my printer is stating its offline. I was trying to go back to re-set it up again but its not recognizing my printer which is a PIXMA Canon TS9100. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
I need to replace the color ink cartrige on my Envy printer.
I need to replace the color ink cartrige on my Envy printer. There is a pink "arm" left from last ink. How do I remove it or does it stay? In what direction do I place the new cartridge? How hard must… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
I Have a pixma pro 9000 and runing OS X El Capitan 10.11.6.
I Have a pixma pro 9000 and runing OS X El Capitan 10.11.6. It doesnt seem to be compatible. What can I do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
I HAVE A CANON IPF670 THE ERROR IS IT KEEPS TRYING TO LOAD.
I HAVE A CANON IPF670 THE ERROR IS IT KEEPS TRYING TO LOAD … read more
Harry
Harry
136 satisfied customers
Changed cartridges and the black cartridge won't feed ink.
Changed cartridges and the black cartridge won't feed ink. Tried a second cartridge to make sure I didn't have a bad cartridge. I have HP cartridges. Working before I ran out of ink. the colored cartr… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
My printer keeps saying paper jam. There is no paper in it.
My printer keeps saying paper jam. There is no paper in it. When I introduce paper the feed wheels go round but don't grab the paper,so it says paper jam help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
Hp 4620. glass and lid will not lock in place after changing
hp 4620. glass and lid will not lock in place after changing ink. Do not want to force it. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
83 satisfied customers
My on-off button keeps flashing and I cannot print. Epson
my on-off button keeps flashing and I cannot print … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
605 satisfied customers
My printer does not print from my computer. It has brand new
My printer does not print from my computer. It has brand new ink. It also copies. Could you please come with some suggestions … read more
Cris
Cris
58 satisfied customers
I have just spent 2 hourswith support and now my printer has
I have just spent 2 hourswith support and now my printer has jjust sent my envelopes in at an odd angle so they get caught in the printer, HELP11 I need it right no!!!! … read more
Harry
Harry
136 satisfied customers
I have an MX922 and it is locked up with an error message
I have an MX922 and it is locked up with an error message saying C000, "Cancel job, turn off printer and back on. If problem persist go to support". I have done this multiple times but can't get it to… read more
Josh
Josh
It Support Specialist
Associate Degree
5,134 satisfied customers
I cant use premium creative contents now with my canon
I cant use premium creative contents now with my canon printer TS8190. I registered already. … read more
Harry
Harry
136 satisfied customers
WAIT MOMENTARILY & CANNOT START PRINTER. CANON MG 7760.
PLEASE WAIT MOMENTARILY & CANNOT START PRINTER JA: What's the brand and model of your printer? Customer: CANON MG 7760 JA: How long has this been going on with your Canon printer? Customer: About 3/4 … read more
Harry
Harry
136 satisfied customers
I would like to know what programmes are suitable for
I would like to know what programmes are suitable for printing photos on my Epson stylus cx4700 Either to buy or download. The computer, an HP COMPAQ WINDOWS 7 wont print out 10x15 photos, only A4 siz… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
286 satisfied customers
Printer -MX892. Received error message B200. HELP
printer -MX892 JA: What kind of computer or device are you printing from? Customer: Received error message B200 JA: Anything else you want the Printer Expert to know before I connect you? Customer: HE… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
Cannot clear code 1311 on my mx922 printer. Right now i
cannot clear code 1311 on my mx922 printer JA: Is your MX922 displaying the error on all print jobs, even after you restart it? Customer: yes right now i turned off for couple of mins JA: When did you… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,247 satisfied customers
I need a new installation CD for my Canon Pixma MX870 pri
I need a new installation CD for my Canon Pixma MX870 pri nter. I moved and lost my original CD. … read more
Cris
Cris
58 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x